Quality and Warranty
PurseN Quality and Guarantee
When you purchase a PurseN product, you are making an investment. We are committed to satisfying our customers and guarantee against defects in materials and/or workmanship. If you believe there is a defect in materials and/or workmanship, we suggest returning the item to the place of purchase for fastest resolution.
PurseN products are protected from the original date of purchase by a 30-day limited warranty (proof of purchase required). If the PurseN product proves to be defective in material or workmanship under normal use anytime within the first year, we will repair or replace the item free of charge with same or comparable product. Defective PurseN products will not be returned to customer. The warranty does not cover damages arising from dye transference, accidents or misuse, or from any alteration, service or repair performed by any other party other than PurseN.
PurseN Illumin Care and Maintenance
Your PurseN Illumin requires periodic battery replacement to ensure optimal performance. PursenN Illumin has a 3 Volt Lithium Battery Button CR2032 that fits the PurseN Illumin battery box. It will last approximately 6 -12 months under normal conditions.
PurseN Illumin Warranty
PurseN LLC offers a 90 Day limited warranty for PurseN Illumin Handbag Organizers that experience a defect in the operation of the LED light. The warranty only covers manufacturing defects. The limited 90 Day warranty begins from the date the PurseN Illumin Handbag Organizer has been shipped or purchased (receipt of purchase required). The warranty does not cover PurseN Illumin Handbag Organizers that have been damaged due to abuse, acts of nature, acts of God, misuse, negligence or disassembly or modification of any kind. The Lithium Battery Button CR2032 is not covered by the warranty. If it is necessary to return the PurseN Illumin, please call 1-888-978-7736. Buyer is responsible for all shipping/packaging costs involved in the return. When PurseN LLC receives the returned PurseN Illumin, the product will be inspected to determine if the defect is covered by the limited warranty described above. If the warranty is applicable, PurseN will repair or replace the damaged part at no cost to the buyer.